Senior Care Advisor

I worked on Senior Care Advisor, a specialty add-on service for our core product, from its inception to its delivery to our dev team.

This project showcased the full scope of Content Design—shaping user journey logic, testing CTAs and collaborating cross-functionally to answer: "Where do I go for senior care help when I don't know what to ask?"

WHAT I DID

Nuanced contributions that drove revenue

Pre-rate card content

— Former Customer

CTA optimization

— Former Customer

Landing page content

— Former Customer

CTA optimization

IMPACT

28% conversion lift

28% lift

48k in revenue

137 purchases

How we designed it


Entry points — helping users find the right kind of help.

Guided onboarding quiz and pre-rate card

Rate Card


Senior Care Advisor Landing Page

Former Customer

Calendly branded booking screen


Calendly branded booking screen

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How we increased rate card conversions 40%