Senior Care Advisor
I worked on Senior Care Advisor, a specialty add-on service for our core product, from its inception to its delivery to our dev team.
This project showcased the full scope of Content Design—shaping user journey logic, testing CTAs and collaborating cross-functionally to answer: "Where do I go for senior care help when I don't know what to ask?"
WHAT I DID
Nuanced contributions that drove revenue
Pre-rate card content
— Former Customer
CTA optimization
— Former Customer
Landing page content
— Former Customer
CTA optimization
IMPACT
28% conversion lift
28% lift
48k in revenue
137 purchases
How we designed it
Entry points — helping users find the right kind of help.
Guided onboarding quiz and pre-rate card
Rate Card
Senior Care Advisor Landing Page
Former Customer
Calendly branded booking screen
Calendly branded booking screen